stormy: βͺ ππŽπ“πˆπ‚π„ ❫ 𝑫𝑢 𝑡𝑢𝑻 𝑻𝑨𝑲𝑬 𝑴𝒀 𝑰π‘ͺ𝑢𝑡𝑺 ⊘ (Default)
sᴛᴏʀᴍʏ ([personal profile] stormy) wrote in [community profile] deleted2012-06-24 08:40 am

Moderator Post

UPDATED! You must be releasing at least 100 accounts at this time to contact Dreamwidth Staff. Thank you! - August 09, 2012.

First and foremost, I'd like to thank everyone who has contributed to the community. Since there is no deleted and purged username list on Dreamwidth at current, I'm glad to see users picking up some unwanted names.

Secondly, if you are a user who has a large number of accounts ( at least 100 accounts, please for [staff profile] denise's sanity) that you are not using and want to relinquish those accounts in one go without having to manually delete them all and without facing any possible consequences for name sitting, [staff profile] denise has given you an alternative to do so without possible repercussions for name sitting!

Simply follow the steps below:
  1. Head to Support, open a request in the Account Payments category.
  2. Use the email address the accounts are registered to.
  3. Leave a list of account names that can be freed up.
  4. Send! You're saving yourself and others rename hassle and Dreamwidth Points. You're awesome.
  5. If you'd like to still leave the list here for others to find, feel free. I've created a new tag, marked unregistered for you to put these names under.

    It's a manual process right now, but this will allow these accounts to bypass the deletion. purged username, and rename token periods. Please feel free to link this entry and pass this on to your circle.
lesbians: (Default)

[personal profile] lesbians 2012-06-26 06:19 pm (UTC)(link)
i'm not sure if you have or know of plurk, but i've linked your post on there and it is getting shared with bunches of dreamwidth users. thank you so much for the news!
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-06-26 09:08 pm (UTC)(link)
Quick note, because I've gotten a bunch of people emailing me -- if you could pass this on, I'd really appreciate it!

I'm happy to do this for anybody who registered a large number of accounts they aren't using (so the usernames can be registered by other people), especially while we're still working on coming up with our policies around namesquatting and mass account registration. I've had a few people email in to Accounts (which is really just me! okay, and the cats, but they don't answer support requests) with the names of one or two accounts they aren't using anymore. The process is super manual and labor intensive (the cats don't do account management either), so I am unfortunately limiting it to people who have 10 or more unused and unwanted accounts they want to voluntarily relinquish.

(People who have fewer than 10 unused and unwanted accounts should handle them through our usual deletion system: set the account status to "deleted" and wait for it to be purged from the system at any time after 60 days after you delete the account.)

Anyway, I really appreciate you letting people know about this! I probably won't post about it in the next news update, since if I did I'd have to sit in the comments explaining to people that no, there really *is* a perfectly good reason to have dozens of DW accounts and no, we're really not interested in telling people that they're having TOO MUCH FUN USING OUR SITE AND THEY HAVE TO STOP NOW, but I also know there are a bunch of people whose enthusiasm got away with them when they were creating accounts and are now (kind of sheepishly) coming to us and saying, hey, sorry about that, can I turn them back in? So, I'm happy to help those people out. :)

(And, as a side note, I'd also like to take the chance to remind people that trading or selling a DW account or the username for a DW account, or registering accounts in bulk just to trade or sell, is against the Terms of Service (part IX and part XI/11) -- plus, a traded account can never again be secure, so it's just a bad idea all around. Okay, end of lecture, really. *g*)
lesbians: (Default)

[personal profile] lesbians 2012-06-26 09:10 pm (UTC)(link)
okay, i'll make sure to add that/link this post to the plurk going around! thank you!
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-06-26 09:18 pm (UTC)(link)
You're quite welcome, and thank you!
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-06-26 10:23 pm (UTC)(link)
No, sadly there's no way to send out a notification -- the process basically uses one-half of the rename process (by accessing the backend methods directly through a command-line script), not the user purge methods. It's not purging the account -- the account itself still exists -- it's just renaming "username" to a "ex_username_123" type name. So, the account itself doesn't get deleted or purged, it just gets renamed.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-06-26 10:39 pm (UTC)(link)
That only works if the account is set to renamed-and-forwarding -- I'm pretty sure the backend script doesn't do that :(
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-08-09 05:44 pm (UTC)(link)
Just commenting back here to say -- the number of people with only a few unwanted accounts writing in (and referencing this entry) has gotten pretty large, and a combination of the process being super manual (I'm not kidding, it takes me at least half an hour to do each request, more depending on how many are in the batch) and us having extremely limited resources (especially since I've recently had hand surgery that sharply limits the amount of time I can spend typing) means that we just can't continue doing this for everyone who asks.

From here on out, I'll be reserving the rename offer only for people who have an extremely large number of accounts registered and feel as though they may qualify under the anti-username-squatting policies we're still developing when they're put into effect. (I'm not going to define numbers, since that always results in people trying to game the system, but in general, we're talking at least three digits in terms of registered accounts.) We can't, unfortunately, keep offering the service to people who only have a handful of usernames they don't want anymore -- those people should delete the accounts and wait for them to be purged instead.